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KEENON Butlerbot W3

The KEENON Butlerbot W3 is an autonomous indoor delivery robot built for hotels, offices, hospitals, apartments, and multi-floor building service workflows.

From
$19,600

Get quotes in 24–48 hours

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Transparent pricing & guidance

Payload
20 kg total load
Max Speed
Up to 0.8 m/s
Runtime
Up to 12 h
Navigation
Autonomy; elevator integration
Environment
Indoor hotels and hospitals
Best For
Secure indoor delivery

OVERVIEW

The KEENON Butlerbot W3 is an autonomous indoor delivery robot designed to transport food, amenities, parcels, medicines, documents, and supplies through multi-floor buildings.

It combines up to four independently controlled compartments, a 20 kg total payload, approximately 12 hours of runtime, autonomous navigation, elevator and automatic-door integration, recipient notifications, and automatic charging.

The W3 is best suited for hotels, hospitals, offices, residential buildings, and commercial facilities with repeatable point-to-point deliveries and suitable building-system integration.

Its secure compartments, long runtime, and building-system integrations make the W3 most effective in facilities with frequent multi-floor deliveries and clearly defined service routes.

IS THIS ROBOT RIGHT FOR YOU?

Good fit if...

Not ideal if...

APPLICATIONS AND USE CASE FIT

Cleaning
Warehouse transport
Material handling
Inspection
Security / patrol
Delivery / service runs
Palletizing / stacking
Pick and place / sorting
Welding / fabrication
Manufacturing automation
Human interaction / service
Home / personal use

KEY FEATURES

Four secure compartments

Supports up to four independent compartments for separate recipient deliveries.

20 kg total payload

Carries amenities, meals, parcels, medicines, documents, and small supplies.

Multi-floor integration

Can connect with compatible elevators, automatic doors, and building systems.

12-hour runtime

Long operating time supports repeated indoor delivery workflows between charges.

Autonomous navigation

Uses onboard sensing to map routes, avoid obstacles, and reach delivery points.

Recipient notifications

Can notify guests or staff and control compartment access at arrival.

TECHNICAL SPECIFICATIONS

Robot type

Autonomous delivery robot

Main purpose

Secure indoor delivery

Operating environment

Indoor hotels and hospitals

Deployment

Commercial service robot

Payload / load capacity

20 kg total load

Reach

No manipulator arm

Mobility

Autonomous wheeled mobility

Manipulation

90 L; up to 4 compartments

Max speed

Up to 0.8 m/s

Runtime

Up to 12 h

Power source

Battery; 6.5 h charge

Navigation / control

Autonomy; elevator integration

Sensors

270° LiDAR and dual-stereo vision for 3D obstacle avoidance

Dimensions

45.9 × 54.9 × 108.1 cm

Weight

48 kg

SUPPLIER

Within 1-2 days
Shanghai, China
60+ countries and regions
Manufacturer

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FAQ

Frequently asked questions

How much does the KEENON Butlerbot W3 cost? +

The KEENON Butlerbot W3 price is normally available by quotation rather than one fixed worldwide retail price, with the final cost depending on configuration, compartments, elevator integration, doors, software, shipping, installation and support. The final cost can change according to the country, configuration, freight, taxes, accessories, software, commissioning, training, warranty and support.

Buyers should be careful when comparing online prices because one figure may describe only the base robot while another may include application hardware, integration or service. For a professional deployment, the more useful question is what is included, what is excluded, and what is required before the robot can perform the intended task? Ask for an itemised offer covering the robot, controller or operating interface, batteries or power equipment, required tools, software licences, installation, training, delivery, warranty and ongoing support. This is especially important when the product is sold by quotation, rental, subscription or pilot rather than through a standard retail checkout.

You can request a KEENON Butlerbot W3 quote through Anton Robots to compare the complete package and commercial terms before proceeding.

Where can I buy the KEENON Butlerbot W3? +

You can buy or request the KEENON Butlerbot W3 through Anton Robots. Anton Robots helps buyers review the current commercial route, compare available supplier or manufacturer information, understand what is included and decide whether the KEENON Butlerbot W3 is suitable for the intended application. The W3 is also supplied through KEENON Robotics and authorised service-robot partners, often as a building-specific deployment rather than a hardware-only sale.

Before buying, reserving, renting or entering a pilot, confirm the exact model, configuration, availability, delivery territory, hardware package, software access, installation, training, warranty, maintenance and after-sales support. Do not assume that every offer bearing the same product name includes the same equipment or operating services. Enterprise robots often require application design, site preparation and integration before they create value. This means the lowest displayed price is not automatically the lowest total cost or the safest offer.

To start, request KEENON Butlerbot W3 buying guidance through Anton Robots and compare the proposed package with other delivery robots.

Where can I find a KEENON Butlerbot W3 for sale? +

You can find the KEENON Butlerbot W3 for sale through KEENON, hotel and service-robot distributors, systems integrators and specialist robot marketplaces such as Anton Robots. Finding a listing is only the first step. The buyer should verify whether it represents a new robot, a used unit, a rental, a pilot programme, a reservation or a complete deployed solution.

Check the exact hardware version, included accessories, software licences, delivery location, expected lead time, installation obligations, warranty and who will provide technical support after handover. This is particularly important for specialist robots because the base machine may not perform the desired workflow without tooling, maps, facility integration, operator training or application software. A low advertised price can become more expensive once freight, commissioning, accessories, service and local compliance are added.

If you are comparing a KEENON Butlerbot W3 for sale, ask for a written scope and acceptance criteria rather than relying on a product-page headline. Contact Anton Robots for help reviewing the commercial status and complete package before placing an order.

Can I get a quote for the KEENON Butlerbot W3? +

Yes. You can get a quote for the KEENON Butlerbot W3 through Anton Robots. A useful quotation should include more than the base robot price. It should identify the delivered configuration, controller or operator interface, batteries or power equipment, tools and accessories, software, connectivity, freight, installation, training, warranty, support, lead time and any recurring service charges. For the W3, the quote should include the compartment configuration, charging station, elevator and automatic-door integration, communications, software, mapping, delivery, installation, training, warranty and service.

The application should also be described clearly enough for the supplier to check payload, reach, route, floor, crop, object, cycle-time, safety or environmental requirements as applicable. Without that information, two quotes may look comparable while describing very different solutions. Ask which work is included, which work belongs to the buyer or integrator, how acceptance will be measured and what happens if the robot cannot meet the agreed workflow.

Anton Robots can help compare the KEENON Butlerbot W3 against other delivery robots and request an itemised proposal based on the use case and destination.

What is included when you buy the KEENON Butlerbot W3? +

A typical KEENON Butlerbot W3 package may include the core robot and the standard operating equipment described by the manufacturer, but the final packing list depends on the version, country and commercial agreement. Building integration is one of the most important cost variables.

Elevator interfaces, doors, phone or message notifications, access control and network work may be separate from the base robot. Before committing, request a written list covering:

  • KEENON Butlerbot W3 delivery robot
  • Selected compartment configuration and electronic locks
  • Battery and automatic charging station
  • Navigation, task and notification software specified
  • Elevator, automatic-door or access-control integration specified
  • Mapping, commissioning and operator training
  • Warranty, remote support and local service package

Also confirm whether freight, taxes, import clearance, installation, site mapping, integration, operator training, software subscriptions, spare parts and after-sales support are included or quoted separately. This matters because two offers can use the same product name but deliver different operational readiness. The robot hardware alone may not be enough for a real application. For business buyers, the complete installed and supported package is more important than the headline price.

You can request an itemised KEENON Butlerbot W3 offer through Anton Robots before buying, renting or entering a pilot.

How much can the KEENON Butlerbot W3 carry? +

The KEENON Butlerbot W3 has a total payload capacity of approximately 20 kg across its delivery compartment configuration. The robot can be supplied with up to four independently controlled compartments, allowing different orders or items to be delivered securely to separate recipients. Payload should be assessed by total weight, individual compartment dimensions, centre of mass and the stability of the contents. The internal cabin is intended for meals, amenities, medicines, documents, parcels and small supplies rather than oversized goods or pallets. Liquids and hot food may require sealed containers and site-specific hygiene procedures.

Buyers should provide the largest and heaviest delivery items and check that doors can close without crushing packaging. The operational test should also include loading time, recipient access and the return of empty trays or containers.

Request a W3 compartment and payload assessment through Anton Robots before choosing the configuration.

Can the KEENON Butlerbot W3 be shipped or deployed internationally? +

KEENON sells service robots through international distributors, but W3 delivery, software, elevator interfaces, certifications and local support depend on the destination and approved regional partners. International delivery is not determined by the robot alone. It can depend on the destination country, manufacturer coverage, authorised partners, freight restrictions, batteries, customs, taxes, wireless approvals, local safety requirements and the availability of commissioning or repair support.

Ask who will act as importer, who pays duties and taxes, where warranty work is performed and how replacement parts or specialist service will reach the site. For software-connected robots, also confirm cloud availability, data location, cybersecurity requirements and whether remote support works in the destination region. A product shown online should not be assumed to have immediate worldwide supply. Buyers with a fixed project date should obtain written confirmation of the configuration, lead time and local service plan before placing an order.

You can request international KEENON Butlerbot W3 availability through Anton Robots so the complete regional position can be checked.

Is the KEENON Butlerbot W3 in stock and how long does delivery take? +

KEENON Butlerbot W3 availability and delivery time can change according to production, country, configuration, commercial model and current demand. The W3 is a commercial service robot, although exact stock, compartment configuration and building-integration lead time should be confirmed for each project. A robot may be shown on a manufacturer website while still requiring a quotation, application review, rental agreement, production slot, pilot approval or regional distributor confirmation. Lead time can also be affected by accessories, batteries, custom tooling, software, freight, customs, site preparation, commissioning and operator training.

If the robot is needed for a harvest window, construction programme, production launch, trade show or customer commitment, do not rely on a generic online estimate. Ask the supplier to confirm whether the exact unit is in stock, built to order, allocated to a programme or dependent on an integration schedule. The written proposal should separate shipping time from the time required to make the robot operational.

Request current KEENON Butlerbot W3 availability through Anton Robots before making project commitments.

What warranty and support should I check before getting the KEENON Butlerbot W3? +

Before purchasing, renting or deploying the KEENON Butlerbot W3, check the warranty or service period, covered components, exclusions, response times, preventive maintenance, software support, spare-parts availability and the process for repairs. Confirm mapping, elevator and door integration, software and notification support, spare parts, battery replacement, remote diagnostics, onsite response, training and service coverage.

Specialist robots may also require help with setup, mapping, calibration, application tooling, software updates, network configuration, operator training and recovery after faults. Ask whether support is delivered remotely, onsite or through a regional partner, and who pays freight or travel for service. The agreement should state what happens if the robot arrives damaged, misses performance targets or becomes unavailable during a critical operating period. Battery, consumable and wear-part coverage should be checked separately because they are often treated differently from the main hardware.

For professional buyers, support quality can have a larger effect on lifetime value than a small difference in purchase price. Contact Anton Robots to review the proposed warranty, rental or service package before committing.

Is the KEENON Butlerbot W3 worth buying? +

The KEENON Butlerbot W3 is worth considering when a multi-floor building has frequent small deliveries, suitable elevators and doors, stable connectivity and enough staff walking time to create a measurable service or labour benefit. Its value depends on matching the robot to a defined workflow, environment and operating team rather than buying it only because the technology is impressive. The strongest business case normally includes measurable labour, throughput, quality, safety, capacity or scheduling benefits and a realistic plan for integration and support.

However, the W3 will not solve stairs, outdoor routes, heavy transport, open public environments or buildings where elevator and access integration cannot be approved. Buyers should compare the robot with simpler alternatives such as conventional machinery, fixed automation, cobots, AMRs, manual tools or process redesign. A pilot should use real tasks and acceptance criteria, including exception handling and uptime, not only a controlled demonstration. Calculate the complete cost of ownership, including accessories, software, integration, training, maintenance and internal staff time.

You can compare other delivery robots through Anton Robots before deciding whether the KEENON Butlerbot W3 is the right investment.

How do the Butlerbot W3 compartments work? +

The W3 can be configured with up to four independently controlled compartments. Staff load an item, assign the destination and close the relevant door.

At arrival, the recipient is notified and opens only the authorised compartment using the configured interaction method. This allows the robot to carry several separate orders while reducing the chance that one guest or employee accesses another delivery. The exact number and dimensions of compartments should be confirmed because larger cabins may reduce the number of separate doors.

The buyer should test meal trays, amenity bags, medicine containers, parcels and any return items with the real packaging. Electronic locks, user authentication, cleaning and audit records may be especially important in healthcare, residential and hotel environments. The workflow should define what happens when a recipient does not answer, enters the wrong code or leaves an item inside. Secure compartments support delivery control, but the complete chain of custody still depends on staff procedures and software configuration.

Can the KEENON Butlerbot W3 use elevators? +

Yes. Elevator integration is a core W3 capability for multi-floor delivery, but it requires a compatible interface and building approval. The robot must be able to call the lift, select the destination floor, enter and exit safely and continue navigation after the trip.

Integration can use dedicated elevator hardware, building-control interfaces or approved third-party systems depending on the site. It is not automatic simply because the building has an elevator. The project team should confirm elevator manufacturer, controller, age, communications, door timing, cabin size, network coverage and fire or emergency behaviour.

The workflow must also address passengers, crowded cabins, maintenance mode and loss of connection. Installation may require the elevator contractor, building manager, integrator and local compliance review. Test every target floor and peak-traffic condition before live service. Ask whether elevator hardware, software, installation and ongoing support are included in the robot quotation.

Can the Butlerbot W3 open automatic doors and access secure areas? +

The W3 can integrate with compatible automatic doors, ventilation gates and building access systems so it can travel beyond a single open corridor. The implementation depends on the door controller and the site’s security policy.

A relay, network interface, access credential or approved building-system integration may be required. The robot should not be expected to physically operate a conventional manual door handle. Secure buildings must define which doors and floors the robot may access, how credentials are protected and what happens during fire alarms, lockdowns or network outages. Cybersecurity teams should review authentication, logs, remote access and software updates.

The robot also needs enough time and clearance to pass without being trapped by the door. A commissioning test should include repeated operation, people approaching from both directions and failed-access conditions. Integration work should be quoted and supported by the responsible building or security contractor.

Is the KEENON Butlerbot W3 suitable for hotels? +

Yes. Hotels are one of the principal use cases for the Butlerbot W3. The robot can carry amenities, towels, toiletries, food, beverages and small guest requests from reception, room service or a service station to the correct floor and room area.

It can help reduce repetitive staff walking and provide an engaging contactless delivery experience. The hotel still needs a defined loading point, elevator and door integration, stable routes, guest-notification method and staff response for failed deliveries. The robot does not enter a standard guest room unless the building has a specific compatible access workflow; it normally arrives outside the room and asks the guest to collect the item.

Service quality depends on response time, correct packing, cleanliness and human escalation. Hotels should test peak periods, crowded lifts, luggage, housekeeping carts and late-night noise. Compare labour saved and guest satisfaction with the integration and service cost before scaling across multiple properties.

Can the Butlerbot W3 be used in hospitals and offices? +

The W3 can support delivery of documents, medicines, samples, meals, supplies and small parcels in hospitals, clinics, offices and commercial campuses, subject to the site’s operational and regulatory requirements. Healthcare deployments need particular attention to infection control, chain of custody, temperature-sensitive items, patient areas, privacy and the distinction between general supplies and regulated clinical transport.

The robot’s compartments may support controlled access, but the hospital must validate cleaning materials, authorised users and escalation procedures. In offices, the W3 can move mail, catering, equipment and reception deliveries between floors.

Both environments require elevator and access-control integration, network coverage and clear coexistence with people. The robot should not block emergency routes or replace staff judgement for urgent or sensitive items. Start with a narrow, repeatable delivery category and measure completion rate, time saved and human interventions before adding more complex workflows.

What runtime, charging and site setup does the Butlerbot W3 require? +

KEENON lists up to approximately 12 hours of runtime for the Butlerbot W3, with charging from 15% to 100% taking around 6.5 hours. Actual runtime depends on distance, elevator use, payload, waiting, network activity, floor conditions and battery age. The robot should have an accessible automatic charging station with reliable power, network coverage and a clear docking path.

Site mapping must include delivery points, lifts, doors, no-go zones, narrow passages and safe waiting locations. KEENON lists a minimum passage width of roughly 70 cm, but operational clearance should consider people, carts and door geometry.

The deployment plan should schedule charging around peak demand and define what happens when the battery is low during a task. Facilities with continuous delivery demand may need more than one robot or carefully managed opportunity charging. Measure completed deliveries per shift rather than assuming the maximum battery figure applies to every building.

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